Field Technician


Sales

Calgary

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Job description

Field Technician

SOPREMA is an international company specializing in the manufacturing of modified bitumen membranes. SOPREMA’s product line includes roofing, waterproofing and air/vapour barriers.
Present in over 90 countries worldwide, SOPREMA offers an exclusive sealing technology, designed with an extraordinary experience of over 100 years of innovation.

If you are a responsible person with a large autonomy, reliable, proactive, diligent, and you have leadership, you are the person we are looking for!

  • Diploma No diploma required
  • Shift Daily
  • Job status Permanent
  • Lieu de travail Calgary
  • Work timetable Full time
  • Years of experience 3 to 5 years
  • Rate To be discussed
  • Number of positions 1
  • Date according As soon as possible
YOUR ROLE IN OUR TEAM

YOUR ROLE IN OUR TEAM

Provide technical support to the sales department and our client base for  the systems installed on the different sites. Provide internal and external training related to the processes and recommendations of uses on Soprema products. Provide on site evaluation on installation of Soprema systems. Provide assistance as required on any potential leak call investigations, that may arise in our platinum warranty program.

THE CHALLENGES WE HAVE FOR YOU

THE CHALLENGES WE HAVE FOR YOU

Provide technical support for systems installed on job sites;

  • Provide support on equipment used to apply the products;
  • Provide required training to our client base for all of our products offered;
  • Ensure proper construction of our products on site to ensure that products  perform as designed;
  • Diagnose technical application problems and determine proper solutions;
  • Provide and ensure that site visits reports are completed, recorded and filed for all warranty projects efficiently and in a timely manner;
  • Ensure that all warranty projects  are tracked with site visits as per our technical department requirements;
  • Provide technical feed back and support to sales and technical department on new products and or any existing products to ensure compatibility with company’s existing products and systems;
  • Perform any other related duties as assigned by Sales Director/Supervisor.
WHAT WE HAVE TO OFFER YOU

WHAT WE HAVE TO OFFER YOU

  • We Take Care of Our People
  • A Solid Retirement
  • Moving Forward on a Daily Basis
  • You Refer, We Reward!
  • Being Healthy Is Important!
  • People Who Matter to You Matter to Us
  • Performance Is a Shared Effort
THE SKILLS WE ARE LOOKING FOR

THE SKILLS WE ARE LOOKING FOR

Education :

  • Experience in Construction Related Building Enclosure;
  • Valid drivers license with a good driving abstract;
  • Advanced oral and written English, basic French (an asset).
  • Red Seal Journeyman Roofer

Knowledge and Competencies :

  • 3-5 years of experience;
  • Experience in various modes of installations;
  • Familiar with Construction Building Materials;
  • General principles and best practices on the operation of commercial insulation.

Skills and attitudes :

  • Easy to adapt and accept o new direction, situations, procedures,  with a positive attitude;
  • Ability to work cooperatively with sales representative and other department or  colleagues in the organization;
  • Ability to communicate technically with different parties on site, such as contractor, consultant, architects;
  • Demonstrate an ability to learn new concepts and practices as it relates to Soprema’s client base;
  • Ability to judge detect and diffuse controversial situations, that may compromise  yourself and Soprema.

Work Conditions :

  • 40 hours per week;
  • Ability to adapt to changing work schedules;
  • Frequent travel.

Physical demands :

  • Visits to sites (Ladder)

We are an equal opportunity employer. Only those applicants selected for interviews will be contacted. This position is open to both men and women. The masculine is used without prejudice for the sole purpose of readability.